Waukee Community School District  is an equal opportunity employer. Our goal is to be a diverse workforce that is representative of our students and community. We are committed to building teams that represent a variety of backgrounds, perspectives, and skills. The more diverse we are, the better positioned we are to build genuine relationships based on individual perspectives and positively contribute to a diverse global community.

Position Criteria:

• 2+ year degree in computer related field or combination of experience in IT.
• Practical working knowledge of computer related field or combination of experience in IT.
• Experience with OS X and/or Windows and configuration.
• Experience with Networking and Wireless.
• Exerience working with Zoom and YourTube Live platforms
• Practical working knowledge of computers, operating systems, hardware, peripherals, networking, and software.
• Thorough background and training in modern technologies.
• Training and experience in computer/software troubleshooting.
• Ability to work cooperatively with all staff.
• Ability to follow through on projects with timely completion.
• Attention to detail and ability to be part of a close IT team.

Performance Criteria:

• Provide technical assistance for computer equipment, peripherals, and other technical equipment.
• Provide support for Macintosh, Windows, iOS, iPads, Cisco IP Phones, and other technical systems.
• Manage OS X and Windows and configuration and deployment of applications
• Install, troubleshoot, and maintain operating systems and other software.
• Update software as needed.
• Maintain records of computers and jobs completed.
• Work with and support diverse groups, including students, teachers, and other staff.
• Configure and deploy new or replacement computers for faculty, staff, and labs.
• Perform other duties as assigned.